Make it personal
Plan your first call
Build a checklist around the help you need, your chosen firm and what matters to you. Print it or copy the questions for your conversation.
A helping hand
Legal guides
Not sure where to start? Find help with choosing a solicitor, understanding fees and preparing for your first conversation. You can also find out about legal aid and what to do if something goes wrong.
2 minute read
How to choose a solicitor
Find out what to ask when comparing solicitors, from experience and communication to fees and availability.
2 minute read
How to check a solicitor is genuine
Check a solicitor’s registration and contact details, recognise suspicious messages and know what to do if something does not match.
2 minute read
Understanding solicitors’ costs
Understand fixed fees, hourly rates and extra costs, with questions to ask before agreeing to legal work.
2 minute read
Your first call with a solicitor
Prepare for your first conversation with a solicitor and ask useful questions about experience, timing, fees and next steps.
2 minute read
If you are unhappy with a solicitor
How to raise a complaint with a solicitor, when the Legal Ombudsman can help and which concerns to report to the SRA.
2 minute read
Finding a legal aid solicitor
Find out where to check legal-aid eligibility and how to find a provider who can help with your situation.
1 minute read
Finding a solicitor in Scotland
Find the official Scottish solicitor directory and learn what to ask when choosing a firm.
1 minute read
Finding a solicitor in Northern Ireland
Find the Law Society of Northern Ireland’s solicitor directory and prepare to contact a local firm.